Frequently Asked Questions

Any inquiries that are not mentioned below can be asked by contacting us.

What is the minimum qualification required?

Every tutor must have at least a STPM, Diploma or A-level certificates (preferably with degrees) Teaching experiences.

What is the minimum age to be a tutor?

You must be at least 18 years old to meet the qualification.

What do I need to prepare while requesting as a tutor?

You are encouraged to send us a digital copy of your identity such as Identification card and any relevant certificates. Your information will be strictly confidential and will not be leaked to the third party without your knowledge.

Do I need to pay for the registration as a tutor?

You are welcomed to drop us a message about this and we will get to you soon.

How can I request for a suitable tutor?

You are welcomed to go to our “Request A Tutor” page, search for your suitable tutor and send us a message through the form provided. If you have problems in choosing tutor, we can suggest and match you with the most suitable one based on your needs.

What if I wish to change a tutor after the first lesson?

You can change a tutor as you like if you feel the tutor’s teaching style is not compatible with your children. However, you are required to pay for the first lesson before we found you the next one.

How much is the fee?

Fees are different for every tutor. You can consult us about that by sending a message to us about your tutor and subject in interest and our education consultants will get in touch with you shortly.

How I can verify the qualification of my tutor?

Before your tuition starts, we will send you the general details of the tutors we have recommended.

How can I make sure the safety of my children when they are with tutors?

All the tutors from our platform are strictly filtered and chosen by us. Only tutors with good attitudes and positive minds are allowed to use our platform. Therefore, we can ensure the quality of our tutors.

How do you evaluate the featured tutor?

We have over 500 dedicated tutors and we will evaluate them frequently from time to time based on their rating of clients, feedbacks and scores of students.

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